Skip to main content

Frequently Asked Questions

Lease & Pricing

We currently offer 3-12 month lease terms. Please note that short term premiums do apply in the amount of $150.00/per month for 3-5 month leases and $75/per month for 6-11 month leases. A month to month option is available after your initial lease term expires. These prices are subject to change.

At the time of application there is a non-refundable application fee of $50 per applicant over the age of 18 as well as an administrative fee of $150 per apartment home. At the time of move in, there are situational fees such as a credit risk fee, pet fee and/or an additional deposit. 

Yes, we currently have a standard deposit with approved credit of $400. Applications that are approved with conditions can have an additional $300 credit risk fee, a full month deposit or required guarantor. These are all determined after a credit screening. 

We have a convenient resident portal that allows online payments via ACH, credit or debit card. You also have the option to pay in the office with a personal check or certified funds. 

Yes, there is on-site parking available for no extra cost.

Application & Approval

Yes, we have an application fee of $50 per applicant over the age of 18.

We do not have a minimum credit score requirement. Our screening process takes into account several different factors. Please contact our leasing office for more details.

Yes, we currently partner with a third party to verify that applicants meet our income requirements.

Yes, we do require 3 times the monthly rent in gross income monthly.

All applicants must be able to provide a government issued ID and verifiable income. 

Applicants will submit their application online. After making all payments, they will be invited to our third party company to verify their ID as well as income. Once all ID's and income documents are reviewed, the application is processed for a criminal background screening, credit and rental history. Once approved, we will send a Welcome Letter outlining all steps moving forward from establishing utilities and required renters insurance. 

Yes, guarantors are accepted for applicants that are unable to meet our income requirements. Guarantors must have verifiable income of 5 times the monthly rent per month.

Yes, roommates are welcome to apply together. The online application walks you through how to invite additional applicants to your online application and pay all applicable fees.

Yes, smoking is allowed outside of the apartment and 25 feet from any building.

Insurance & Policies

Yes, we do require renters insurance. You are more than welcome to purchase a policy from our partners at ePremium or any other accredited insurance company with a minimum of $100,000 in personal liability.

Yes, we do allow pets. There are breed restrictions along with a limit of 2 pets per household. We currently partner with PetScreening to screen all household and service animals. Please visit this link to view additional details or contact the leasing office.

Apartment Features

No, we do not offer washers and dryers but they can be rented from third party companies.

Each apartment home comes equipped with washer and dryer hook ups.

Each apartment home comes with a refrigerator, dishwasher and electric stove and microwave.

Maintenance

Yes, we do have maintenance available for after hour emergencies. All other standard maintenance requests are addressed during business hours.

Maintenance requests can be submitted via your online resident portal, or you can call, email or stop in the leasing office to submit your request.

Location & Neighborhood

School assignments can change, so we recommend contacting the local school district directly to verify current zoning information

McArthur Landing offers a convenient location with easy access to everyday essentials, shopping, dining, and entertainment. Residents are just minutes from popular retail centers, grocery stores, local restaurants, and national favorites throughout Fayetteville. Commuters will also appreciate the community's proximity to major roadways, including Interstate 95 and the All American Freeway, making travel throughout the area simple and convenient.

Tours & Availability

We try our best to accommodate tours of the apartment home you are interested in leasing. However, availability and or/preferred move in date may not allow a tour of the exact home. Please contact the leasing office for touring availability.

Didn't find an answer?

Our team is always ready to answer your questions.